Everything your business needs to run on solid technology
One partner across IT support, cloud, networking, automation, software, and security — so nothing falls between vendors.
Managed IT Support
Most IT problems are preventable. We manage your workstations, servers, and software proactively — patching, monitoring, and maintaining everything before small issues become outages. When your team does need help, they reach a real engineer who knows your environment, not a call-center script.
What's included
- Responsive helpdesk for your whole team
- Proactive patching and update management
- Endpoint monitoring and health reporting
- Hardware lifecycle planning and procurement guidance
- User onboarding and offboarding workflows
- Vendor management for your other technology providers
Cloud Infrastructure
Whether you're moving off aging on-premise servers or cleaning up a cloud environment that grew without a plan, we design infrastructure that fits your workload and your budget. We handle migration end to end, then manage the environment so it stays fast, secure, and cost-efficient.
What's included
- Cloud readiness assessment and migration planning
- Server and workload migration with minimal downtime
- Microsoft 365 / Google Workspace setup and management
- Cost review and right-sizing of existing cloud environments
- Identity and access management
- Ongoing monitoring, backup, and optimization
Network & Wi-Fi
A slow or flaky network drags down everything that runs on it. We design, install, and manage wired and wireless networks that are fast, dependable, and properly segmented — so guest traffic never touches your point-of-sale, and critical systems stay isolated from everyday browsing.
What's included
- Network design, cabling guidance, and hardware selection
- Business-grade Wi-Fi with full-coverage site planning
- Network segmentation for staff, guests, and critical systems
- Firewall configuration and management
- VPN and secure remote access for hybrid teams
- Ongoing monitoring and performance tuning
Backup & Disaster Recovery
A backup you've never restored from is a hope, not a plan. We build layered backup strategies across your servers, workstations, and cloud services — then actually test recovery so you know exactly how long it takes to get back up and what it looks like when you do.
What's included
- Layered backup across servers, endpoints, and cloud apps
- Documented recovery time and recovery point objectives
- Regular restore testing with reports you can read
- Ransomware-resistant, offsite backup copies
- Business continuity planning for critical operations
- Annual disaster recovery reviews and drills
Automation & Internal Tools
Every business has processes held together by copy-paste, spreadsheets, and someone's memory. We find those bottlenecks and replace them with automation — connecting your existing systems, building dashboards that show what matters, and eliminating the manual steps that eat your team's week.
What's included
- Workflow automation between the tools you already use
- Custom dashboards and reporting
- Scheduled jobs, alerts, and data syncing
- Document and approval workflow automation
- Integration of CRMs, accounting, and operations software
- Training so your team can run and extend what we build
Custom Software Development
When off-the-shelf software forces you to work its way instead of yours, custom development pays for itself. We build web applications, internal platforms, and integrations designed around your actual processes — engineered properly, documented, and supported after launch.
What's included
- Web applications and internal business platforms
- API development and third-party integrations
- Modernization of legacy tools and spreadsheet processes
- Secure-by-design development practices
- Clear documentation and handover
- Ongoing support and iteration after launch
Cybersecurity Monitoring
Security incidents rarely announce themselves. We deploy monitoring across your endpoints, servers, and network that watches for the early signs — unusual logins, suspicious processes, configuration drift — and triages alerts so you hear about real threats, not noise.
What's included
- Continuous endpoint and server monitoring
- Alert triage — you hear about what matters, not noise
- Vulnerability scanning and prioritized remediation
- Security hardening of workstations and servers
- Monthly reporting in plain language
- Incident response support when something happens
Wazuh / SIEM Deployment
For businesses with compliance requirements or a serious security posture, a SIEM turns scattered logs into a single source of truth. We design and deploy open-source SIEM platforms like Wazuh — tuned to your environment so detections are meaningful and reports are ready when auditors ask.
What's included
- SIEM architecture and deployment (Wazuh and similar)
- Log collection across servers, endpoints, and network gear
- Custom detection rules tuned to your environment
- Compliance-ready reporting (HIPAA, PCI DSS alignment)
- File integrity and configuration monitoring
- Dashboards your team can actually use
Ready to take IT off your plate?
Let's talk about your systems, your goals, and where AlkoraTech can make the biggest difference.